Linda Rouse O'Neill
VP, Supply Chain Policy & Executive Branch Relations, HIDA

Talking With Customers About Supply Chain Delays

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Prior to the pandemic, healthcare sales and marketing professionals didn’t need to worry about shipping – or understand problems like port congestion, railroad delays, or trucker shortages. But today, transportation issues are pervasive and successful sellers must be able to discuss them competently. In this session:

  • Get an understanding of the global supply chain – from the time products leave the factory until they arrive at the customer’s facility
  • Understand common challenges and delays at each step
  • Find out what HIDA and its member companies are doing to address these challenges
  • Gain confidence in talking with customers about these problems
Course Format:  Recorded Webinar
Length:  Audio run time is 28.23
Recorded On: 11/9/2022