Justin Racine
Director, Commerce Strategy, Perficient

How Salespeople Can Use E-Commerce Insights To Delight Customers

Log in to view the webinar or take the test. Presentation starts at time marker 2:00.
Sales reps sometimes view e-commerce as a threat – something that could eventually replace their role as the primary interface with the customer. But other reps see digital tools as a competitive advantage, a way to find and close profitable sales opportunities. In this session, find out how the most successful reps are embracing digital technology and using it to make themselves irreplaceable.

  • How insights gleaned from e-commerce data can help reps match customers with the products and solutions they want most
  • What data about customer “personas” can tell you about their buying patterns
  • Why customers want a digital connection with your company as well as a personal one – and how that benefits you as the sales rep
Course Format:  Recorded Webinar
Length:  Audio run time is 31:15
Recorded On: 11/10/2022