Supporting Health System Change

Amanda Chawla
Chief Supply Chain Officer, Stanford Health System
Chair, Association for Healthcare Resource & Materials Management (AHRMM)

Amanda Chawla is on a mission to make healthcare supply chain smarter, more sustainable, and more resilient. To better serve healthcare providers, she has challenged her team to rethink and redesign all aspects of supply chain operations. At HIDA’s 2025 Executive Conference, she shared what she sees ahead for her organization and other health systems, and discussed how suppliers can help them achieve their vision.

At-A-Glance

• Move towards a unified approach rather than isolated units.
• Present sales strategy as a horizontal integration.
• Integrating priorities: Offer solutions that provide actionable insights into spending.
• Promote transparency and collaborative conversations.

Watch Clip

• Be transparent about what you know, and what you don’t.
• Stop saying it’s “proprietary”
• If you don't provide the insights they need, customers will likely find them elsewhere – with your competitors.

Watch Clip